Privacy policy

Privacy Policy

At NichiMono, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and services. By using our site, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you make a purchase or contact us, we may collect details such as your name, email address, shipping address, and payment information.
• Automated Data: We gather technical information including your IP address, browser type, device information, and cookies to enhance your browsing experience and analyze site traffic.
• Communication Data: If you reach out to us via email or other channels, we may retain records of those communications.

2. How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill your orders, including shipping and customer support.
• To improve our website, products, and services based on user preferences and behavior.
• To communicate with you regarding orders, updates, promotions (where permitted), and responses to inquiries.
• To comply with legal obligations and prevent fraudulent activities.

3. Data Storage and Protection

We implement industry-standard security measures to safeguard your data:

• All personal and payment information is encrypted using secure protocols (e.g., SSL) during transmission.
• Data is stored on secure servers with restricted access, and we retain information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
• Regular security assessments are conducted to prevent unauthorized access, disclosure, or destruction of your data.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share data with:

• Service Providers: Trusted partners who assist in operations such as payment processing, shipping, and analytics, under strict confidentiality agreements.
• Legal Requirements: When necessary to comply with applicable laws, regulations, or legal processes.

Any international data transfers will adhere to GDPR and CCPA standards, ensuring adequate protection.

5. Your Rights Under GDPR and CCPA

Depending on your location, you may have the following rights:

• Access and Portability: Request a copy of the personal data we hold about you.
• Correction and Deletion: Ask us to update or delete your information, subject to legal exceptions.
• Opt-Out: Object to the processing of your data for marketing or other purposes where applicable.
• Non-Discrimination: Under CCPA, you have the right to not be discriminated against for exercising your privacy rights.

To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by law.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze trends. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site performance.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. The latest version will always be posted on this page.

8. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please email us at [email protected].