Shipping policy

At NichiMono, we are committed to ensuring your orders are delivered efficiently and securely. Please review our shipping policy below for details on how we handle order fulfillment and delivery.

Shipping Methods

We currently offer Standard Shipping for all orders. This service provides reliable delivery with tracking information provided upon shipment.

Processing Time

Orders are processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive an email notification once your order has been shipped.

Shipping Destinations

We ship to most countries worldwide. Please note that delivery times may vary based on your location and local customs procedures.

Shipping Costs

Shipping fees are calculated based on the weight of your order and the destination. There is no free shipping option available at this time. The exact shipping cost will be displayed during checkout before you confirm your purchase.

Delivery Time

Standard Shipping typically takes 7-15 business days for delivery after dispatch, depending on the destination. Please note that these are estimated times and may be affected by factors beyond our control, such as weather conditions or customs delays.

Order Tracking

Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's status. If you do not receive this email within 3 business days after order confirmation, please contact us at [email protected].

Undeliverable Packages

If a package is returned to us due to an incorrect address, failure to pay customs fees, or unsuccessful delivery attempts, we will contact you via email to arrange reshipment. Additional shipping fees may apply in such cases.

Contact Us

If you have any questions or concerns regarding shipping, please reach out to our support team at [email protected]. We are here to assist you.